Company

INFORMATION ABOUT INDUSTRIAS DOLZ

Total quality

Knowledge and experience at your service

The installation of our NEW PLANT brings to fruition the full automation of our productive process, granting complete control and higher productivity.

Our aim is to perfect the productive process to a point where all those phases involving a risk for the quality of the product are eliminated.

Thereby DOLZ is able to offer its customers products which are constantly tested throughout their productive process. Fitment, running, noise levels and leakage have all been previously tested to the highest standards.

DOLZ also guarantees the quality of its products by means of the high standard of its work processes.

It has been certified ISO 9001 by SGS, and granted the Q1 Quality Award by the FORD MOTOR COMPANY.

Dolz Argentina is also certified ISO 9001 V2008 & ISO TS.

Dolz China is certified ISO/TS 16949 since 2012.

Policy

Industrias Dolz S.A., in order that all its activities are oriented towards CONTINUOUS IMPROVEMENT, establishes the following commitment:

Industrias Dolz, exists thanks to its CUSTOMERS, consequently, the policy of Dolz Industries consists in satisfying the needs and expectations of its CUSTOMERS and fulfilling the requirements agreed with them, with the lowest cost and the best service.

For that, the level of service to our CUSTOMERS must be known by all the company, in order to assess their satisfaction.

Our Management System covers the design and manufacture of water pumps and distribution of timing belt kits for cars and is based on the PREVENTION of defects and problems, rather than detection.

Continuous improvement integrates the following cycle, in order to “do the things right at first time”:

Planning > Execution > Evaluation > Standardization

The continuous improvement must be integrated in each job, within all the functions of the Company, from the person responsible for collecting the client’s requirements, to the person in charge of sending the products.

This requires the collaboration and responsibility of all the members of the Company. So that, working as a team, this commitment can be fulfilled.

The competitiveness of Industrias Dolz is absolutely necessary for the Company’s permanence in the market. Therefore, the implemented Management System must move towards the satisfaction of its stakeholders, as well as the global optimization of the Company’s resources.

As a result of these objectives, the Management undertakes to:

  • Be the preferred solution for customers, in the markets where we are present.
  • Fulfill this commitment.
  • Provide the necessary resources.
  • Set annual objectives, derived from this commitment.
  • Ensure compliance, evolution and efficiency, supervising the achievement of the objectives.
  • Strict compliance with applicable requirements, including legal and other assumed.
  • Protect the environment, as well as prevent and control pollution, through the use of processes, practices, materials or products that avoid, reduce or reuse it.
  • Develop the skills of its employees.

Jesús Dolz
General Manager